Mute, Block, Punish, Reward? A Call to Shift the Research Focus From Concealing Toxicity in Games...
summary
Argument: shift research away from concealment tools like mute, block, punish toward designing interventions that build community norms and prevent toxicity. Evidence: current fixes are band‑aids, there is almost no empirical evaluation of endorsement, commendation, honor systems, and those systems tend to reward skill not kindness while players often read nice messages as sarcasm. Research priorities listed include measuring learning from sanctions, guiding players to recognise teammates’ contributions, and enabling effective player‑led moderation and reflexive growth.
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