Toxicity by Game Design: How Players Perceive the Influence of Game Design on Toxicity
summary
A study conducts interviews with 20 players across 29 online games and uses reflective thematic analysis to identify four game design patterns that shape toxicity: team interdependency, fairness, interaction design, and privacy. Concrete findings include jungler role burdens in League of Legends triggering abuse, high-level players monopolizing resources in World of Warcraft, dance emotes with loud music used to harass, and voice channels exposing gender leading to sexual harassment. The work proposes concrete design changes to reduce these effects.
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