Towards Democratisation of Games User Research: Exploring Playtesting Challenges of Indie Video G...
summary
Interviews with 13 indie developers reveal five core themes about playtesting: difficulty recruiting representative participants (NDAs and trusted panels bias samples), fragile build distribution and remote recording problems, overwhelming unstructured data and no clear analysis tools, and ad hoc prioritisation of fixes with little evidentiary basis. The work reports five core themes, counts concrete hurdles, and proposes concrete remedies such as a recommender system or lightweight framework to generate playtest plans and match simple tooling to study goals.
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