Personalized Matchmaking Restrictions for Reduced Exposure to Toxicity: Preliminary Insights from...
summary
Paper tests personalized matchmaking restrictions by building an interactive prototype and letting n = 11 players explore it, followed by semi-structured interviews and thematic analysis. Participants largely express willingness to use the settings to filter communication styles and reduce exposure to toxicity, but flag concrete harms: longer queues, rank reliability problems, and player segmentation that could cluster toxic players together. Findings are preliminary but show both usable benefits and specific trade-offs to measure further.
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