PGC Helsinki 2018 Pecha Kucha sessions: Nitro Games' Ida-Emilia Kaukonen

on YouTube ↗07m

" summary

Compares community work to caring for 25 parrots and makes two concrete claims: spotting early warning signals prevents crises, and long silence beats angry messages as a sign of failure. Practices recommended: track support volume and tone as an early-warning metric, set firm moderation rules and channel capacity, and prioritize retention over flashy VFX. Surprising number: a hyacinth macaw equals ~20k CPI. Advice summed up as read the poop and silent is death.

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