Company culture: Growing too fast, (mis)communication and how to fix it
summary
Company scales from 18 to 78 employees in two years after $4.5M seed and $6.3M follow‑on funding, and miscommunication, noisy partial office renovations, Slack overload and junior teams create turnover and daily “small fires.” Leadership maps four fixes—clarify strategy/goals, define roles/processes, improve player understanding and streamline communications—runs a week‑long diagnostics, forms a steering group and cross‑team SWAT squads, hires assistant producers, sets small measurable targets and sees immediate improvements in alignment and morale.
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chapters (19)
- 0:00Introduction
- 1:18About the company
- 1:59Awards
- 2:23Funding
- 3:46Our company story
- 4:16One big happy family
- 4:42Boom 2016
- 6:04Miscommunication
- 6:34Renovation
- 8:01Uncertainty
- 9:12Small fires
- 10:21Capability gap
- 11:05Vision Mission Values
- 13:22Slack
- 15:11Custom emoticons
- 15:31What if
- 15:47How to fix
- 17:33Results
- 18:55Conclusion
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