Live ops for indies – The DNA of an effective mobile team
summary
Stormbound is a collectible card mobile game run with a core live team of about four to eight people using a release train cadence, Periscope dashboards for KPIs, and AppFollow.io feeding reviews into Slack plus Zendesk and custom admin tools for fixes. Balancing uses card win rates and staged nerf compensation; community lives on Discord, Reddit and forums and produces fan art and a wiki. Regular small updates create measurable top‑grossing spikes, so live ops drives sustained revenue uplift.
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chapters (8)
- 0:00Start
- 4:00The Differences between the Development Stage and the Live Operations Stage
- 5:05Team Size
- 6:22The Mindset for Live Operations
- 8:55Ensure Regular Updates
- 10:51Balancing and the Updates
- 15:56Engage with the Community
- 23:26Takeaways
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