~/talk

User Reviews

on YouTube 53m
Talkat Games Connect Asia Pacific 2018 · 2018-10-23..10-24· [developer-experience]

speaker

name:Darcy Smith
links:none on file

resources

video:https://youtu.be/KEdLeGKHe20
slides:none on file

summary

Less than 5% of players write reviews (Android ~4%); median playtime before a positive Steam review is 15.5 hours and 6.6 for negative. Storefronts let teams respond on Steam and mobile and mobile can reset ratings; console reviews are immutable. Case studies: Armello reduces fog after trend analysis; Total War: Rome II shows ~3,000 coordinated negatives; Darkest Dungeon tanks from a bad Korean localisation. Workflow uses spreadsheets, Google Translate and Steam’s review tools to convert reviews into data and to mitigate review bombing.

AI-written summary · about

chapters (8)

  1. 0:00User reviews importance
  2. 4:15Why user reviews matter
  3. 13:31Who reviews games
  4. 21:25Review bombing explained
  5. 25:15Extracting value from reviews
  6. 30:10Protecting review score
  7. 38:24Handling negative reviews
  8. 39:31Q&A

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