Lessons Learned From Taking Justice Remote During the COVID Pandemic
summary
New Jersey Courts rapidly shifts from near‑100% in‑person to remote, scaling VPN to ~7,500 connections and VDI to 1,500 concurrent sessions, migrating much capacity into AWS, using Zoom for hearings and moving 10,000 users to Teams in one day. Device encryption and two‑factor are mandatory, network access control enforces patching and blocks unknown Windows/IOT devices, and a crude judiciary electronic document submission in three days becomes a lasting intake. Result: 50,000+ virtual events in 2020 and ~250,000 events (~2.5M participants) over the year; trials with jurors remain the main hurdle.
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chapters (10)
- 0:00Introduction
- 2:27New Jersey Courts
- 5:03Technology
- 8:43Moving People
- 12:32Moving People Home
- 20:02Technologies Used
- 25:37Key Lessons Learned
- 27:37VDI
- 28:42Network Access
- 31:17Numbers
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