How Service Design Helps Speed Up Business at Renault
summary
Renault Digital describes integrating user-centered Service Design practices into a SAFe framework to help business teams co-create their vision and align and prioritize deployment strategy around user value. The approach aims to produce digital solutions that are more innovative, engaging, transparent, and coherent by embedding these design practices in agile program work.
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chapters (9)
- 0:00Introduction
- 3:52Renault Digital context
- 7:21Design integration phases
- 12:56Vocabulary challenge and roles
- 22:53Agile collaboration
- 27:12Mobilize key steps
- 33:49Design strengths and weaknesses
- 37:25Next steps and conclusion
- 47:22Q&A
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