From Siloes to Systems: Using Design to Power Up Business Agility
summary
Case study of transforming a 150‑year‑old bank by turning siloed product lines into a shared platform: Societe Genreale implements a single sign on, a company‑wide design system and a platform ecosystem so services share components and backend APIs. Teams reorganize into business‑IT‑design trios, reuse UI and code, and ship both simplified and power‑user interfaces; the result is measurable reuse, faster delivery and higher cross‑service consistency.
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chapters (10)
- 0:00Introduction and background
- 1:49Design’s new spotlight in banking
- 4:5010-year challenge in finance and tech
- 8:22The problem of siloed workflows
- 11:36Demanding better tools at work
- 13:22Building systems over silos
- 16:13Mindset shift for collaboration
- 18:22Organizational model for shared design
- 21:32Adapting design craft to context
- 26:04Embracing complexity in systems
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