Why We Didn't Train Our Managers in Agility
summary
The talk describes Société Générale Retail IT’s reorganization into tribes and chapters and the challenge of managers struggling to find their role in that agile transformation. It explains how the company trained and coached managers—naming training and accompaniment—to make them central to the cultural change.
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chapters (7)
- 0:00Introduction
- 5:04Manager agility problems
- 12:13New training approach
- 16:46Testing and adjustments
- 19:58Deployment and positive feedback
- 27:04ADKAR change model
- 36:12Summary
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