Agile and Personal: Digital Leadership in
summary
ING Germany reorganized into a Spotify-style agile model (tribes, squads, chapter leads) to flatten hierarchy and increase team autonomy, and implemented an agile leadership codex, a ‘My Way’ career framework and individual training budgets integrated into the collective agreement. The organization reports about 6,200 regional employees and says teams delivered new employee and customer features during the pandemic while maintaining service delivery and improving resilience, supported by wellbeing newsletters.
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chapters (11)
- 0:00Agile introduction
- 1:05Agility mindset
- 2:35Personal leadership
- 4:22Agile transformation
- 6:30Digital Leadership
- 7:57New roles at ING
- 8:41Leadership as service
- 10:07HR for agile leadership
- 11:13Career paths in agile
- 12:37Agile transformation insights
- 13:44Future of collaboration
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