The Power of Personalized Customer Experiences Through AI Innovations
summary
Describes a practical build of a recommender for a sports retailer: data aggregated with pandas, features encoded with count vectorizer, similarity scored via cosine similarity, and demoed to match three new promos to top three customers each. Product stack uses Spark preprocessing for terabyte-scale pipelines and offers a dozen recommenders (bestseller/trending fallbacks, content‑based, SVD collaborative filtering, GNN). Reported client uplift moves conversion rates from about 10% up to 35%.
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chapters (7)
- 0:00Welcome
- 1:25Personalization importance
- 3:52Think Solver overview
- 8:02Think Solver personalization
- 12:22Recommender challenges
- 20:05Recommender engine demo
- 27:13Q&A
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