Lean Experimentation and Decision Science with Humans in Warehouses
summary
A picker-scheduling system combines stacked regression time-series forecasts with a mixed-integer programming linear optimizer to recommend shifts that match, for example, a 1,000 man hours demand profile; deployed logic targets reduced operational expense by raising picker utilization and cutting idle hours across 800 warehouses in 70+ countries. Experiments use A/B rollout between control and test warehouses, focused-group surveys to fix low-quality logs, and statistical hypothesis tests; results require repeated iterations because human errors, regional rules and stochastic receiving often break initial assumptions.
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chapters (17)
- 0:00Lean experimentation in warehouses
- 1:27Picker scheduling in quick commerce
- 3:54Picker scheduling with demand forecasting
- 5:37Inventory and regional constraints
- 7:22Operation research for inventory chaos
- 10:19Experiments with human pickers
- 13:26Biases and seasonality in decisions
- 15:35Embracing chaos in experiments
- 17:22Lean experiment stages and MVP
- 19:50Hypothesis testing with humans
- 20:55Actionable hypotheses
- 22:43Scientific business experiments
- 23:25Decision intelligence in uncertainty
- 24:48Biases in experiment decisions
- 27:17Data roles for decisions
- 30:25Pitfalls in experiment-driven decisions
- 31:08Summary
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