Presenting Your UX Work Using Spontaneous Talks Frameworks
summary
Practical, bite-sized frameworks organize on-the-spot UX communication: what so what now what, OSB, STAR, RRR. Each prescribes concrete steps and examples — test HR wireframes to see whether users use search, nav, or on-page boxes; consolidate scattered server metrics into a single dashboard; make product cards clickable, replace mismatched icons and rewrite copy to restore cohesion; run a card sort to produce a restaurant menu structure; validate mobile admin detail with a user and move + recolor a hidden CTA to recover clicks. Answers aim for one to two sentences.
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chapters (13)
- 0:00Introduction to spontaneous talks
- 3:03Why use talk frameworks
- 7:40What so what now what
- 12:28OSB framework
- 14:41STAR framework
- 19:41PREP framework
- 22:54BLUF framework
- 26:05Attention grabbers
- 27:53ADD framework
- 31:35PPP framework
- 35:55RRR for bad news
- 39:51Choosing the right framework
- 40:37Closing and call to action
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