Career Change and Diverse UX Backgrounds
summary
A journalist with a psychology degree pivots at 35 into UX research, learning via a 16‑week General Assembly course, a year‑and‑a‑half mentorship and self‑directed projects, then lands roles at Ronard, UPS and US Bank where work includes field interviews, surveys, heat‑maps and information‑architecture using UserZoom, SurveyMonkey, Sketch/Adobe XD/Figma; builds a portfolio and earns promotion to senior AVP research. 16‑week GA course, mentored for 1.5 years, used UserZoom and SurveyMonkey, portfolio led to hire.
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chapters (12)
- 0:00Introduction and purpose
- 1:37From journalism to UX
- 4:27Riding the bus career phase
- 6:36Discovering UX design
- 8:00First steps into UX education
- 10:54Finding mentorship with James
- 13:21Learning UX under mentorship
- 14:47First corporate UX role
- 16:17Transition to UX research
- 17:21Eight tips for UX career change
- 22:42Continuous learning and growth
- 27:00Q&A with audience
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