~/talk

"Life and Death Design" Book Club

Talkat ConveyUX 2023 · 2023-05-02..05-04· [ux-and-product-design]
links:none on file
slides:none on file

A book club walks through Katie Swindler’s Life and Death Design, arguing acute stress unfolds in fast phases that demand specific design responses: startle reflex avoidance, clear microcopy, and human contact for crisis moments (Robinhood case where a young trader misread “buying power” and died). Examples: a clinical consent form redrawn into comic steps that boosts comprehension, an Indonesian booking app rebuilt after local testing, and Apollo 13’s binder-driven redundancies and training. Session uses a mirror board and stresses fight flight or freeze as actionable design constraints.

AI-written summary · about

  1. 0:00Introduction and welcome
  2. 3:59What is stress and its types
  3. 14:33Brain response to acute stress
  4. 25:08Intuition vs research in design
  5. 32:00Design harm and stress triggers
  6. 38:09Designing for high-stress moments
  7. 45:08Encouraging user heroism
  8. 55:05Designing for resilience and improvisation
  9. 58:22Closing and resources
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