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Plastic Butons, Complex People: An Ethnomethodology informed Ethnography of a Video Game Museum

Talkat CHI PLAY 2020 · 2020-11-02..11-04· [ux-and-product-design]
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Ethnomethodology-informed ethnography at the National Videogame Museum accompanies 11 groups over 4 weeks to show how co-located play is achieved through micro-interactional work. Data include field notes, diagrams, photos and videos and produce an activity map: Prep, Play, Wind Down, Exit that documents sequential negotiation like queueing and a surprising instance of a shared controller in Rockband. Results yield three concrete design moves: build for interactional accountability/sequentiality, enable documentation and nostalgia, and permit subversion of games.

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