Surviving in Production: Incident Management and Learning
summary
Managing production incidents by running group incident responses and producing blameless incident reports to extract feedback from real outages. Uses those reports to drive continuous improvement of resilience, operability and discovery of emergent behavior, and to build a culture of experimentation, psychological safety and technical excellence.
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chapters (6)
- 0:00Introduction
- 5:21Incident management
- 13:27Investigation and recovery
- 23:16Lessons learned
- 31:23Conclusions
- 34:58Thanks and closing
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