Making an IT Department Agile in the Public Administration
summary
A five-year case study of transforming an IT department in the Spanish public administration to agile ways of working. It explains how they changed processes, tools and people to overcome rigid job rules and low project-management maturity, and how they combined practices from Scrum, Kanban, ITIL, PMBOK, PM2 and SAFe to define a workable agile model and reach managed maturity.
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chapters (10)
- 0:00Introduction
- 3:09Initial situation and challenges
- 6:01Daily work organization
- 9:54Role and team reassignment
- 14:09Tool simplification
- 18:00Repeatable level and change management
- 21:30Model extension
- 24:40Strategic planning and portfolio
- 27:31Optimized level and continuous improvement
- 30:19Results and key metrics
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