Is the Invisible Interface Really Invisible?
summary
Examines the idea of an “invisible interface,” clarifying what “invisible” really means and giving concrete examples from IoT and voice interaction projects. Argues that small design interventions in products and services can create an experience that feels invisible to users, drawing on the speaker’s interaction-design work for clients like Bradesco, Rio 2016 and HP.
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chapters (14)
- 0:00Introduction
- 1:21Visible interface problems
- 3:06Design fundamentals
- 4:52Invisible interfaces and voice
- 6:17Invisible interface definition
- 7:18Empathy in design
- 9:07Invisible interface examples
- 12:22Amazon Go natural experience
- 13:27Mental models of payment
- 15:15Interfaces beyond screens
- 16:58Multimodality in products
- 17:41User-adapted technology
- 18:27Handling uncertainties
- 20:18Future of apps and screens
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