Designing for The Invisible
summary
Explains designing experiences for interactions that users don’t consciously notice, focusing on anticipating needs and reducing friction across digital and physical touchpoints. Covers methods for mapping invisible moments, using research and design patterns to make services feel effortless, and practical approaches to measuring success in these subtle interactions.
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chapters (8)
- 0:00Start
- 5:17We are in the era of invisible design.
- 11:11Touch, hear feel
- 14:00How can we design for invisibility?
- 16:00Establish your Principles
- 16:36Identify your Micro-Moments
- 18:04Create your Blueprint
- 19:38with great power comes great responsibility
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