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HR's role in powering culture change

on YouTube 47m
Talkat Talent Connect 2019 · 2019-09-25..09-27· [engineering-leadership]

speakers

name:Christine Deputy
links:none on file
name:Ruchika Tulshyan
links:none on file

resources

video:https://youtu.be/J_9lvxi2xV4
slides:none on file

summary

Argues HR creates conditions and holds accountability while leaders own culture, then shows how that plays out: Nordstrom assembles ~150 executives to run diversity strategy, runs seven employee resource groups, revamps job leveling and pay systems, posts all jobs internally and achieves pay equity and near pay parity, launches paid parental leave, and shifts to quarterly performance reviews called Grow plus pulse surveys and an inclusion index for 70,000 employees and a 70%-women customer base. Results show measurable policy and pay changes that stick.

AI-written summary · about

chapters (37)

  1. 0:00Intro
  2. 1:22Christine Deputy
  3. 1:38Leadership buyin
  4. 2:17Questions
  5. 2:31Building a healthy inclusive culture at Nordstrom
  6. 4:12Understanding the DNA of your culture
  7. 6:13Leadership driven inclusion
  8. 6:34Leadership driven diversity
  9. 9:36Examples of resistance
  10. 9:48How to overcome resistance
  11. 11:05Holding strong ideas loosely
  12. 13:03Employee resource groups
  13. 14:12Culture change at Nordstrom
  14. 14:55Open and inclusive culture
  15. 17:35Pay equity
  16. 17:57Why pay parity
  17. 21:15Creating an inclusive environment
  18. 22:27Culture evolution
  19. 22:42Retail apocalypse
  20. 24:19Tapping on the shoulder
  21. 24:36Overlay of a family
  22. 25:57You own your career
  23. 26:46Holding leaders accountable
  24. 27:28Its really hard
  25. 27:43Our role
  26. 29:11HR doesnt hear enough
  27. 29:49What culture change really is
  28. 30:38Trends around culture and belonging
  29. 31:12Transparency
  30. 31:55Speed
  31. 32:56Transparency Speed
  32. 33:31Advice
  33. 35:58Everyones job
  34. 36:30Gender minorities
  35. 38:03Performance discussion
  36. 42:25Culture service
  37. 44:25Advice from Christine Deputy

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