Learning in the flow of work: Market update
summary
Learning shifts from courses to on-the-job micro + macro learning, with companies layering learning experience platforms atop legacy LMSs and the average L&D org running 23 technologies. Pilots embed short reminders into tools like a Microsoft Teams bot that serves one‑minute refreshers; O’Reilly finds ~60/40 split between structured programs and ad‑hoc expert lookups. Firms build capability academies (sales, safety, cloud) to teach complex soft skills; micro‑nudges improve retention and reduce repeat safety incidents.
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chapters (11)
- 0:00Introduction and welcome
- 1:09Market context and disruption
- 6:33CEO priorities and workforce challenges
- 9:23Shift to employee-driven learning
- 12:14Soft skills vs technical skills demand
- 16:55Learning time and employee experience
- 22:38Learning technology evolution
- 26:32Macro and micro learning integration
- 32:53L&D role transformation
- 35:43The rise of capability academies
- 39:35Culture and growth mindset
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