Panel: Interaction & Iteration: Best Practices for Getting the Most out of Your Live Ops Strategy.
summary
Mobile live ops is built for fast iteration not bolt‑ons: start live ops and support from day one, design for backend changes and run one to two A/B tests per update so decisions aren’t guesses. Use platform tooling like remote config / Firebase and Unity before building bespoke systems. Segment and automate support (bots + escalation) so support scales and can become a profit center; automation and helpshift automation in three days examples show bots handle spikes and remote fixes while teams focus on core loop and monetization.
AI-written summary · about
chapters (10)
- 0:00Live Ops panel intro
- 1:17Panelist backgrounds
- 3:27Mobile vs PC/console live Ops
- 6:17Live Ops misconceptions
- 10:31Live Ops as tool or last resort
- 14:52Live Ops changes past year
- 20:54Key live Ops tools
- 27:14Live Ops advice
- 32:10Self-publishing vs partnering
- 36:24AI tools for live Ops
related talks
17mlean live ops for mobile games
52mLet's Talk About LiveOps
22mWhat does live ops mean for your indie game?
35mWhat is the 'gold standard' for live ops?
38mCompany culture - Influencing live operations
21mManaging live operations game design
39mBehind the Game: Strategies for Building the Tech That Powers Today’s Top Titles.
33mHow to Maximise Engagement (& Fun!) Through Live Ops Strategies