The Art of Giving Feedback
summary
Practical guidance on giving and receiving effective feedback to support continuous personal and team improvement. Covers principles for making feedback continuous, direct and objective, explains why it improves communication and trust, and presents concrete exercises, tools and techniques the presenter uses to train and practice feedback skills.
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chapters (10)
- 0:00Introduction to feedback
- 2:29Feedback types
- 4:12Guidelines for giving feedback
- 8:46Receiving feedback
- 11:11Feedback structure
- 13:35Feedback techniques
- 17:24Team dynamics
- 19:07360-degree feedback
- 20:56Resources and conclusion
- 21:17Q&A
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