Keynote Digital and Human Transformation
summary
Explains digital transformation combined with human factors, drawing on Roberto Canales’s conversations with CEOs and CIOs about how organisations adopt digital change and agile methodologies. Covers practical insights on leadership, culture and processes for implementing digital and agile transformations.
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chapters (14)
- 0:00Welcome
- 2:12Tech revolutions
- 5:07Customer-centered design
- 8:18Info systems & processes
- 12:10Telecom transformation
- 18:35Human & digital shift
- 20:19People-product link
- 22:04Insurance trust systems
- 25:39Innovative insurance
- 29:36Banking & money
- 33:57New banking apps
- 37:09Emotions & productivity
- 41:07Emotion-driven orgs
- 42:09Closing
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