"I can say I'm John Travolta...but I'm not John Travolta": Investigating the Impact of
summary
A U.S. Census-representative survey tests how changes to verification affect credibility, using randomized Twitter- and Facebook-style posts and eight mock policies. Findings: most users know Twitter opened paid verification but many still think Twitter verifies true identity; users are less aware of Facebook’s change. Restricting verification to notable accounts and requiring government ID increases perceived credibility; payment does not. Participants rate paid policies as less acceptable despite strong opposition to paid verification.
AI-written summary · about
chapters (9)
- 0:00Account verification history
- 1:14Verification policy changes
- 2:22Imposters with badges
- 3:25Research questions and survey
- 6:55Twitter and Facebook verification
- 7:57Facebook verification misconceptions
- 8:18Verification and credibility
- 8:59Policy changes and user perceptions
- 10:44Key findings and recommendations
related talks
10m“Fast, Easy, Convenient.” Studying Adoption and Perception of Digital Covid Certificates
37mFake News and Strat. Disinformation
01h 06mPanel on Interpretability in the Law
50mOn the ethics of web development
52mApathy in the online world
15mOnline Harassment
28mFake news and media literacy
22mExploring User Perceptions of Discrimination in Online Targeted Advertising