"How I Know For Sure": People's Perspectives on Solely Automated Decision-Making (SADM)
summary
Online survey with 392 participants (192 US, 200 UK) finds widespread misunderstandings of GDPR SADM rights, including beliefs they can opt out or choose a human reviewer; respondents want explanations that state the actual criteria and weights, give personalized actionable suggestions for improving outcomes, and show when SADM is applied. Study proposes concrete designs: an SADM icon and sandboxing to reveal processing and personalized explanation templates with layered detail.
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chapters (9)
- 0:00Introduction
- 0:24What is SADM
- 0:46Rights regarding SADM
- 1:16Motivation
- 1:42Research Questions
- 2:00Presentation
- 2:52Findings 1 Peoples understanding of SADM
- 3:50Findings 2 Peoples expectations
- 4:06Findings 3 Peoples expectations
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