It Will Not Take Long! Longitudinal Effects of Robot Conflict Resolution Strategies on ...
summary
An online interactive study with N = 103 uses a 3x2x6 mixed design (three robot strategies, thanking yes/no, six trials across two sessions) to test compliance, acceptance, and trust. The robot compares appeal, command, and a persuasive “it will not take long” diminution strategy; the combination diminution with thanking produces the highest compliance over six trials, increases perceived trust over time, and yields self-reported compliance rates statistically similar to a human requester.
AI-written summary · about
chapters (9)
- 0:00Intro
- 0:57Interactive Online Environment
- 1:53How to resolve the conflict?
- 2:57Conflict Resolution Strategies
- 5:01Longitudinal investigation
- 5:46Study Design
- 7:08Hypothesis Testing: Compliance
- 8:34Self-Reported Compliance: Robot vs. Human
- 9:29Summary
related talks
15mSensing and Handling Engagement Dynamics in Human-Robot Interaction Involving Peripheral ...
15mThe Role of Assertiveness in a Storytelling Game with Persuasive Robotic Non-Player Characters
08mA Simple Nod of the Head: The Effect of Minimal Robot Movements on Children's Perception of a ...
28mPreference Learning from Minimal Human Feedback for Interactive
20mRobots, Manners and Stress
22mWhy That Nao? How Humans Adapt to a Conversational Humanoid Robot in Taking Turns-at-Talk
16mRobotic Telepresence at Scale
18mComparing Social Robot, Screen and Voice Interfaces for Smart-Home Control