Complaints handling and litigation by DPAs.
summary
European DPAs compare concrete practices: CNIL receives ~6,000 complaints and issues almost 20 sanctions after 90% resolved by letters or mediation, running 60 online inspections and issuing injunctions in ~15% of cases; EDPS logs 113 complaints (41 admissible) and can order deletion, bans or refer matters to the CJEU; one national DPA handles ~6,000 signals, published 2011 enforcement criteria and seeks administrative fines, while another records ~700 complaints and 4,000 information queries, relying heavily on fines up to €50,000 and naming-and-shaming.
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chapters (6)
- 0:00Start
- 0:13Jan Dhont Lorenz (BE)
- 8:29Mathias Moulin
- 18:27María Verónica Pérez Asinari EDPS (EU)
- 30:31Udo Oelen Dutch Data Protection Authority (NL)
- 41:38Willem Debeuckelaere Belgian Commission for the Protection of Privacy (BE)
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