Scaling with Connected Kanban Systems & Flight Levels
summary
The talk explains how a growing e-commerce service provider scaled work by connecting multiple Kanban systems and applying Flight Levels. It names challenges: larger, more complex projects requiring collaboration across specialized functions (module development, cloud infrastructure, performance marketing, data management), and presents a networked Kanban / Flight Levels approach to coordinate value-stream nodes rather than relying on autonomous delivery teams.
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chapters (18)
- 0:00Welcome
- 1:10Speaker background
- 4:23Customer growth challenges
- 8:37Lead time scaling issues
- 14:22Service network solution
- 15:44Kanban and Flight Levels
- 16:06Workflow standardization
- 17:52Kanban continuous process
- 20:41Flight Levels explained
- 23:06Flight Levels overview
- 26:58Service interfaces definition
- 30:05Scaling metaphors compared
- 31:49Critique of role diversity
- 33:14Career paths and knowledge
- 34:59Change success metrics
- 36:46Implementation successes
- 37:07Summary and outlook
- 40:44Q&A
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