On recruiting and retaining users for security-sensitive longitudinal measurement...
summary
Three case studies compare recruitment and retention for instrumented panels: one uses monetary payments ($30 + $10/month), one uses a cartoon home‑screen agent app distributed via Google Play, and one bundles a security add‑on with a web service. Findings: monitoring does not change user behavior after the first weeks, sensor software crashes and a persistent UI element cause churn, a 60% initial dropout appears in the character app, and personalized enrollment calls and reducing notifications notably improve early retention.
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chapters (14)
- 0:00Introduction
- 0:24Security research
- 0:48The central problem
- 1:45Case studies
- 2:09Recruiting
- 3:24MSPO app
- 3:53Comparing SPO and MSPO
- 5:27Security Behavior
- 6:06Monitoring Inference
- 6:49Retention Rate
- 7:34Stability Rate
- 8:10Interference
- 8:35Communication
- 9:04Recommendations
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