Investigating How University Students in the United States Encounter and Deal With...
summary
Study reports 16 semi-structured interviews with U.S. university students and finds participants encounter misinformation multiple times a week in private WhatsApp groups, often forwarded by well-intentioned older relatives; most identify false claims but stay passive to avoid family conflict. Participants see WhatsApp responsible yet constrained by end-to-end encryption. Design probes include an anonymous fact-check icon, link-sharing friction, and curated lists of known false items rather than platform-level content removal.
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chapters (7)
- 0:00Introduction
- 0:30Claim
- 1:11Infodemic
- 2:01WhatsApp
- 5:23Findings
- 9:55Design Recommendations
- 12:35Conclusion
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