"Is Reporting Worth the Sacrifice of Revealing What I've Sent?"
summary
Interviews with 16 users of E2EE platforms reveal concrete tradeoffs: many know Signal won’t share message content while WhatsApp and Facebook Messenger collect recent messages, and about 47% avoid reporting partly for privacy fears. Participants trust platform vs community moderators differently—platforms are seen as more professional but slower, communities as familiar but riskier—and prefer reporting tools that let them select which messages to include, escalate to platform staff, and enable back-and-forth evidence sharing.
AI-written summary · about
chapters (9)
- 0:00Privacy in reporting on e2e platforms
- 0:50Online harassment prevalence
- 2:15Role and limits of reporting
- 3:21Privacy risks in reporting
- 5:08Research questions on privacy
- 6:13User mental models of moderators
- 7:38Privacy in reporting decisions
- 9:03Privacy-preserving reporting design
- 10:49Summary
related talks
14mTowards Understanding Privacy and Trust in Online Reporting of Sexual Assault
12mCan Johnny be a whistleblower? A qualitative user study of a social authentication
05mOn the Limited Impact of Visualizing Encryption: Perceptions of E2E Messaging Security
28m"Something isn't secure, but I'm not sure how that translates into a problem"
31mThe Walled Garden Dilemma: Privacy vs App Choice in Messaging
47mSecure messaging - how to protect yourself & your company
13mTrust-Enabled Privacy: Social Media Designs to Support Adolescent User Boundary...
14mInvestigating How University Students in the United States Encounter and Deal With...
