~/talk

"Is Reporting Worth the Sacrifice of Revealing What I've Sent?"

Talkat SOUPS 2023 · 2023-08-06..08-08· [security, ux-and-product-design]
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Interviews with 16 users of E2EE platforms reveal concrete tradeoffs: many know Signal won’t share message content while WhatsApp and Facebook Messenger collect recent messages, and about 47% avoid reporting partly for privacy fears. Participants trust platform vs community moderators differently—platforms are seen as more professional but slower, communities as familiar but riskier—and prefer reporting tools that let them select which messages to include, escalate to platform staff, and enable back-and-forth evidence sharing.

AI-written summary · about

  1. 0:00Privacy in reporting on e2e platforms
  2. 0:50Online harassment prevalence
  3. 2:15Role and limits of reporting
  4. 3:21Privacy risks in reporting
  5. 5:08Research questions on privacy
  6. 6:13User mental models of moderators
  7. 7:38Privacy in reporting decisions
  8. 9:03Privacy-preserving reporting design
  9. 10:49Summary
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