Exploring the Usability, Security, and Privacy of Smart Locks from the Perspective...
summary
29 semi-structured interviews with users who had smart locks for at least two months find that two-thirds adopt for convenience while only five cite security, and 12 hesitate due to price or hacking fears. Most use remote control and keyless entry; voice and auto-unlock are rarely used. Main worries are hacking and shared codes; common mitigations are video doorbells, secondary locks, and separating device networks. Demonstrations raise concern about revocation and log evasion and log evasion significant, and the paper suggests finer-grained access control (capability/attribute-based).
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chapters (11)
- 0:00Smart lock usability study
- 1:35Research questions and methodology
- 3:01Reasons for adopting smart locks
- 5:08Digital key sharing and access control
- 6:11Notification preferences and privacy
- 6:54Most and least used features
- 8:22Security and privacy concerns
- 10:26Impact of awareness on security
- 11:30Mitigation strategies for risks
- 12:34Key lessons from study
- 13:37Improving access control
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