"I don't own the data": End User Perceptions of Smart Home Device Data
summary
Semi-structured study with 23 semi-structured interviews of users owning three or more smart devices finds users know devices collect sensitive audio/video but remain unconcerned, relying on beliefs like company trust or regulation and on coping strategies rather than fixes. Depth of technical knowledge does not predict stronger threat models. Concrete behaviors include turning devices off or using live‑only video and a few advanced users — two participants run local servers — who prevent cloud uploads; many use passwords and 2FA.
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chapters (8)
- 0:00Intro
- 0:26Smart Home Devices Adoption is Growing
- 0:59Security & Privacy Threats
- 6:28Data Collection and Inference
- 7:57Data Use & Sharing
- 9:03Data Storage and Retention
- 11:18Protective measures
- 14:04Lessons Learned
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