"Nobody's Happy": Design Insights from Privacy-Conscious Smart Home Power Users...
summary
32 privacy-conscious power users report constant tradeoffs: choosing HomeKit vs Amazon for privacy or capability, and using Pi-hole and Home Assistant/HomeBridge to regain control. Half use Apple HomeKit; half perform advanced network management with extra routers, DNS and firewalls. Users want a centralized visualization showing device location, status, and filters, persistent privacy nutrition labels and default black/white lists for non-experts, and note Matter as a possible interoperability enabler.
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chapters (8)
- 0:00Smart home privacy research intro
- 1:58Privacy-conscious power users
- 4:07Balancing functionality vs usability
- 5:51Demands for data transparency
- 6:57Device and data visibility
- 8:22Data control via network management
- 9:23Designing for non-power users
- 11:11Policy and standards for transparency
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