TAM is not SAM: Acceptance of Security Technology
summary
TAM fails for security because perceived usefulness measures owner benefit, not whether people actually use or can use a control; replace it with actual ease of use tied to low cognitive load. The proposal defines a zero cognitive load goal and evaluates concrete mitigations—biometrics, passive scanning, pattern matching, and location tracking—and warns of ethical accessibility tradeoffs for distracted, elderly, autistic, or developing users.
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