Strategies for Leveraging the Skills of Diverse Teams
summary
Claim: diversity outperforms homogeneity but teams often fail to leverage it because of assumptions, missing shared language, and siloed incentives. Evidence and examples: Kodak shelved its digital camera, Gerber mislabeling in Africa, GE executive pages, and statistics—80% disengaged workforce and less than 20% of information preserved in nonface‑to‑face channels. Prescriptions: leadership commitment, cross‑silo workshops that teach lenses and intent checking, and match team composition to goals—urgent tasks for speed, mixed teams for durable, holistic solutions.
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chapters (33)
- 0:00Intro
- 0:43Incorrect assumptions
- 2:16Different focus
- 2:51Processing and learning
- 3:45Bias
- 7:39Country Cultures
- 9:50Lack of Face to Face Communication
- 15:06People Make Assumptions
- 15:19Nobody Has Any Right
- 16:32Objectives
- 18:23The Continuum
- 21:36Making decisions
- 24:09Relationship between employee and boss
- 27:15Leadership continuum
- 30:41Information absorption
- 30:54Nonverbal information
- 31:55Context
- 32:09Individual Spectrums
- 32:41You have a lens
- 35:40Men feel imprisoned
- 38:01Education about differences
- 39:55Men and women
- 41:41Dont make assumptions
- 42:29Mixed teams
- 45:23Company culture
- 48:28Carrots
- 49:32Silicon Valley
- 50:04The Fix Problem
- 51:21Leadership Commitment
- 52:21The Problem
- 55:49Who Will Stop the Competition
- 57:12Technical Women
- 57:24Lack of Honesty
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