~/talk

Get Predictability Regardless of Estimates

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Uses simple lead‑time histograms (Excel or paper) built from start and finish dates to forecast delivery; separate work by type and class of service, plot lead time distribution, and pick an 85th percentile SLA as a reliable commitment. Five or so completed items give a usable curve (five data points). Example: a team with a 105‑day average turns that data into a 30‑day guaranteed SLA by removing estimates and managing workflow and tails.

AI-written summary · about

  1. 0:00Start
  2. 4:39What's the Difference between Lead Time and Cycle Time
  3. 9:23Countable Units
  4. 13:29Model Workflow
  5. 16:57Modeling the Workflow
  6. 50:08Class of Service
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