Scaling Design
summary
Panel gives concrete signals: teams doubled from ~50 to 100 designers, an enterprise UX org hits ~350 people, and UX ops grows 0→6 this year. Practical structures include a Triad/Trifecta governance model, a GST "get done get done at scale" process, a Polaris design system, a UX Handbook and a UX summit. Design ops shifts from embedded producers to program managers focused on ambiguous, high‑impact problems; some experiments fail, others scale, and onboarding plus measurable roadmaps determine whether hires actually increase capacity.
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chapters (18)
- 0:00Intro
- 1:37Scaling Design Organizations
- 5:53Long Term Strategy vs NearTerm Delivery
- 10:02How is your team structured
- 17:33Three Ps
- 25:39Design Ops vs Product Ops
- 28:47Design Management vs Design Ops
- 32:34Flexibility
- 37:17Maintaining Quality
- 41:39Maintaining Speed
- 49:58Introductions
- 50:35Preventing silos
- 52:01Fluidity
- 53:18Silos
- 55:26Engaging with crossfunctional peers
- 56:37Revisiting priorities
- 57:19Fighting for your value
- 58:18Hiring designers
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