Trust is the currency: designing dollar bills, credit cards, and crypto
summary
Claim: trust is the actual product designers trade in, demonstrated by concrete builds and outcomes. A spatial demo generates entire VR worlds from one image; Coinbase Wallet relaunch in 2022 forces users into the 12‑word seed phrase pattern after FTX shakes confidence; Blackbird proves onboarding by minting an onchain NFT per check‑in to hide complexity; GPT3.5 succeeds because of the GPT3.5 chat interface UX shift. Notes show what tools and flows actually moved users and where failure or friction stayed.
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chapters (9)
- 0:00Introduction
- 3:11Trust as foundational currency
- 7:05Money and trust evolution
- 9:12Trust in crypto platforms
- 13:27Self-custody challenges
- 14:53Intelligent trust systems
- 16:43Trust in autonomous vehicles
- 18:51Consistency in trust design
- 19:55Closing thoughts
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