The 5 Dysfunctions of a Team and How to Avoid Them
summary
Presentation explains Patrick Lencioni’s model of the five dysfunctions of a team, naming each dysfunction, how to identify them, and specific ways to combat them. It targets Agile/IT teams and draws on practical experience from Agile coaches and practitioners (including approaches for adaptive transformation in complex, uncertain environments).
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chapters (17)
- 0:00Introduction
- 1:18Team engagement and financial impact
- 3:06Five team dysfunctions
- 4:10Lack of team trust
- 7:22Tools to build trust
- 14:10Fear of constructive conflict
- 18:43Healthy conflict benefits
- 20:07Active listening and feedback
- 24:25Team commitment
- 27:16Purpose and intrinsic motivation
- 30:07Empowerment and accountability
- 32:14Collective accountability and peer pressure
- 36:17Focus on collective results
- 39:25Team metrics and indicators
- 41:55Assessing team maturity
- 44:02Team barometer and evolution
- 46:42Closing and thanks
