Quality Management Systems in the Age of Agile Development
summary
Mitsubishi Electric describes building an Agile-native quality management system for its Serendie digital platform that achieved ISO 9001 certification (project Oct 2023–July 2024). The system adds an abstract process layer mapping ISO requirements to team practices so teams can use Scrum or other patterns, and introduces a quality engineer role that performs DoD pre-judgment and escalates to quality leadership when required tests or controls are skipped; third-party testing is not mandatory.
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chapters (11)
- 0:00Introduction
- 3:17QMS in Agile
- 6:55QMS vs Agile challenges
- 9:03Quality assurance in QMS
- 12:00Agile-native QMS design
- 18:32Quality governance in Agile
- 21:22QMS structure implementation
- 28:59Quality engineers' role
- 31:15QMS certification process
- 32:48Key lessons for QMS
- 36:10Q&A
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