In Their Own Words: Stories of Web Accessibility
summary
Cites concrete interviews with users and gives numbers: 18.55 million more severely disabled people than New Yorkers and comparisons to Australia, and shows real harms — inaccessible booking systems that charge a phone fee, Schmooper app broke rides for screen-reader users, and fragile forms with unlabeled fields and CAPTCHAs that stop people. Explains fixes that actually work: keyboard navigation, meaningful alt text, captions, chat/text support, and that Drupal 8 ships with hotkeys, ARIA and screen-reader-friendly admin UI — often trivial changes with big impact.
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chapters (8)
- 0:00Intro
- 7:04Accessibility
- 8:09Web Development
- 9:00Web Forum
- 9:51CAPTCHAs
- 10:32Alternative Text
- 11:21Mike Fox
- 12:27Adriana Malossi








