Team London - Connecting Volunteers with Causes in London
summary
Team London replaces three Drupal 7 microsites with a Drupal 8 MVP built from user research, prototypes and four testing workshops, focusing on mobile, accessibility and reusable GLA theme components. Search uses Apache Solr with map, distance and travel estimates; dashboards plus SLA notifications cut volunteer “limbo.” Post-launch metrics show visits +14.44%, engagement (dwell) +34% and bounce −23%, with 400,000 unique searches producing over 10,000 registrations (a 6.7% conversion). Code is open on GitHub and passes government service assessments.
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chapters (14)
- 0:00Start
- 1:21Team London
- 1:57The Challenge
- 2:57Audiences, Key Relationships & Workflows
- 3:20Collaborative Research
- 3:55Understanding User Needs/ Motivations/ Frustrations
- 5:38Mapping User Needs/ Journeys
- 6:47Prototyping and testing
- 7:51Guiding and Validating UI Design
- 8:26Foundations
- 10:23Solr Search Implementation
- 11:22Custom Features
- 13:21Joint Agile Team with Shared Purpose
- 14:18Outcomes
