Open Banking: The 3rd Channel
summary
A French bank restructures around a dedicated API layer and moves from screen-driven integrations to API-first design, publishing OpenAPI/REST contracts and hiding backend complexity so partners call single account endpoints instead of three internal systems. The organisation builds a developer portal with docs, testing and developer support, enforces service level agreements and token-based auth, and measures developer experience; the shift takes over 15 years of work but yields faster partner launches and clearer responsibility for fraud and uptime.
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chapters (14)
- 0:00Intro
- 0:48ARKEA
- 1:33API is a Product
- 2:34The Bank before
- 3:04st channel: branches & advisors
- 4:40nd channel: remote banking
- 5:15First disruption phase : Direct Banks Customer centric and Web expert
- 6:04Traditional VS Direct Bank
- 7:55Adapt to compete Move to the Customer centric way
- 8:56Second disruption phase: Fintechs & Neobanks Split of the value chain
- 10:54rd channel: API
- 11:24Impacts of the 3rd channel
- 15:35The shift to the 3rd channel
- 18:49To summarise
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