The Secrets of Facilitating Retrospectives and other Meetings
summary
Claim: facilitation skill matters more than choosing games. Practical steps include choosing a room with writable walls or sticky-free flip charts, preparing a timed agenda plus an explicit plan B, and defining an acceptance test with the group so success is measurable. Techniques: use round‑robin one‑item contributions, TCI’s I/We/It balance (acknowledge disturbances), the four‑truths model for conflicting views, the paradox intervention (ask how to make the problem worse to find levers), and the miracle question for stuck teams; distributed retros need local facilitators and extra prep.
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chapters (19)
- 0:00Introduction
- 0:30Disclaimer
- 2:11Agenda
- 2:40Preparation and Design
- 6:38Method
- 9:15Meeting Agenda
- 11:33Setting the Stage
- 13:32Dealing with Time
- 15:34Definition
- 17:16ThemeCentered Interaction
- 21:46Perspective
- 26:36Participants
- 29:17How to facilitate
- 31:35Specific problems
- 35:58Cats
- 37:56Solution Focused Approach
- 40:48How to make the problem worse
- 42:00Conclusion
- 42:57Questions
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